Donor CRM security • Board and funder assurance • Volunteer access

    IT and Cyber Security for Charities, Associations and Foundations

    Protect donor, member and client records, satisfy your board and funders, and stretch every grant dollar further, with IT built for the for-purpose sector.

    Charity staff talking with a supporter

    Donor trust is your licence to operate

    Your donor CRM, member database and client case notes hold names, addresses, giving history and sometimes sensitive personal details. A breach can cost donations, members and funding agreements overnight.

    Reliable, well-planned IT protects that trust, and frees more of every grant dollar for programs, services and the people you support.

    What not-for-profits need to know

    Not-for-profits are trusted with valuable data but often run on lean budgets. These are the pressures we see shaping priorities across the sector.

    Your obligations

    • Privacy Act obligations

      Organisations with annual turnover over $3 million must generally comply with the Privacy Act, including reporting eligible data breaches.

    • Board responsibility

      Boards are expected to oversee risk with care and diligence, and cyber risk is now part of that responsibility.

    • Funder expectations

      Government and grant funders increasingly ask how you protect the data and systems behind your programs.

    Your exposure

    • Volunteers and shared accounts

      Shared logins, personal devices and high turnover make it hard to control who has access to what.

    • Scams and email fraud

      Fake invoices, impersonated executives and fraudulent donation requests target not-for-profit finance teams.

    • Stretched budgets

      Eligible not-for-profits can access discounted or donated software, but it needs to be set up securely to deliver value.

    General information only, not legal or compliance advice. Check current requirements with the OAIC and ACNC.

    How Zynet supports your mission

    Four things we focus on, so your team spends less time on IT and more on fundraising, programs and members.

    Secure your donor CRM and member data

    MFA, access controls and monitoring for fundraising, membership and case management systems.

    Board, AGM and funder-ready reporting

    Plain-English cyber risk reporting your directors, auditors and grant funders can rely on.

    Stretch every grant dollar

    Practical IT planning that makes the most of not-for-profit licensing, grants and existing tools.

    Safe access for staff and volunteers

    Individual logins, quick onboarding and offboarding, and patient help desk support for every volunteer.

    Support across every part of your organisation

    From fundraising to frontline services, we secure the systems that keep your mission moving.

    Fundraising

    • Donor CRM and giving data

      Secure access to donor records, giving history and campaign data, with MFA and role-based permissions.

    • Online donations and events

      Protected donation pages, payment integrations and event registrations, so supporters give with confidence.

    Service delivery

    • Client and case records

      Sensitive case notes and client information kept private and available to the right people only.

    • Teams in the field

      Managed laptops, tablets and phones for outreach staff, protected if a device is lost or stolen.

    Members and volunteers

    • Member portals and databases

      Safe, reliable access for members, with personal details and renewals properly protected.

    • Volunteer onboarding and offboarding

      Individual logins set up quickly and removed promptly, with no shared accounts left behind.

    Governance

    • Board and AGM reporting

      Plain-English cyber risk updates that help directors meet their oversight responsibilities.

    • Funder and audit evidence

      Clear documentation of your controls for grant applications, funding agreements and audits.

    24×7
    Monitoring of your email, accounts and systems
    25+
    Years supporting Australian organisations
    E8
    Controls aligned to the Essential Eight and NIST
    “Zynet has helped us strengthen our IT operations and work more efficiently. Their team explains solutions clearly, follows through after resolution and ensures systems continue to perform smoothly. Their professional and patient support has been invaluable.”
    Bicycle Network

    Frequently asked questions

    Do you work with not-for-profits and associations?

    Yes. We support charities, associations and community organisations, including the Australian Physiotherapy Association and Bicycle Network.

    Can you work within a tight budget?

    Yes. We prioritise the controls that reduce the most risk for the least cost, and help you make the most of not-for-profit licensing.

    Can you report to our board?

    Yes. We provide plain-English reporting on cyber risk and progress that directors and funders can understand.

    How do you handle volunteers?

    We set up simple, individual logins with the right level of access, and make sure access is removed when volunteers move on.

    What happens if we have a data breach?

    We contain the incident, work out what was affected and help you meet your notification obligations to the OAIC and the people involved.

    Do you provide help desk support?

    Yes. Our friendly team supports staff and volunteers with everyday IT issues, so problems are fixed quickly.

    Protect your donors, members and mission.

    Get a clear, budget-friendly plan your board and funders can stand behind.

    Get in touch

    ​Contact Us Today...

    Contact us to explore our top-tier cybersecurity and IT solutions. The Zynet team excels in optimising digital systems and network infrastructure. Schedule a consultation for customised tech solutions tailored to your business needs. Let's collaboratively enhance and secure your digital operations.

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